FAQ Frequently Asked Questions

Q: About gift wrapping
A: We do not offer a message card or gift wrapping service. Sorry.

Q: What is the name of Takamura Knives' knives?
A: All of the knives sold at the Knife Gallery are labeled “Takamura Saku”.

Q: Is it possible to put my name on the knives?
A: Yes, it is possible. Please place your order here .
The name is engraved by needle or laser, depending on the product.

Q: Do you offer any other services such as resharpening?
A: If you wish to have your knives resharpened by mail, we can do so for a fee for knives purchased at Knife Gallery. Please contact us using the inquiry form.

Q: Can I order products that are out of stock online?
A: Some items may be available for pre-order, so please contact us.

Q: Can you issue a delivery note or receipt?
A: Knife Gallery does not enclose a delivery note or receipt, in order to protect the local environment and your personal information. You can print out your notification email after shipment.

Q: Can you ship to hotels?
A: Yes, it is possible.
Yes, we can. Please place your order with the name of the hotel where you plan to stay, the address, the name of the person who made the reservation, and the check-in and check-out dates.

Should you have any further questions or require clarification, please do not hesitate to contact us through the inquiry form.
Our team will respond to you in due course.